Privacy Policy
Last updated: June 3, 2026
Introduction
Springboard Education ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website springboard-education.com and use our services.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name and contact information (email address, postal address)
- Course enrollment and registration details
- Payment information (processed securely through third-party providers)
- Communication preferences
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on pages
- Referring website addresses
- Cookie data (see our Cookies Policy for details)
How We Use Your Information
We use the information we collect to:
- Process your course enrollment and registrations
- Communicate with you about our programmes and services
- Send you course materials and updates
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and ensure security
Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- With service providers who assist in our operations (payment processors, email services)
- When required by law or to respond to legal process
- To protect our rights, property, or safety, or that of others
- With your consent or at your direction
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
Under applicable data protection laws, you have certain rights regarding your personal information, including:
- The right to access your personal data
- The right to correct inaccurate data
- The right to request deletion of your data
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us at [email protected].
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: [email protected]
Address: 47 Culinary Lane, Bristol BS1 4QT, United Kingdom